Brave girl, 4, saves mum's life by calling 999 after collapse
Watch: Four-year-old girl saves her mum’s life by dialling 999 for help
This is the moment a young girl dialled 999 when her mum collapsed on the floor – telling the operator at the start of the call that she was "having a bit of my lunch".
Mya Bentley, 4, made the emergency call after she witnessed her mother, Rachel Lang, 25, collapse on the floor at their home in Hamble, near Southampton.
Ms Lang suffers from a functional neurological disorder, a condition which can cause stroke-like symptoms and seizures.
Mya had only been taught about 999 at school the week before and was home alone with her mum when she called the emergency services for help.
On the phone to police controller Paul Dawes, Mya opened the exchange by calmly telling him, “I'm just having a bit of my lunch” when he asks what she's doing.
She then told him her mum had fallen over and was “sleeping” and that her dad was at work.
Mya could be heard asking, “Can you help my mummy?”, while the controller reassured her.
Mya confidently and clearly gave Dawes all the details of their home address before opening the door to let the police in at around 8pm on 26 October.
Ms Lang said she can’t remember much of what happened on the night, as Mya was trying to wake her up but couldn’t.
She said: “I obviously couldn't remember what she said but when I came round the police and paramedics said Mya had called them.
"I couldn't believe it, I didn't know she knew how to do that…
"I'm really, really proud of her. I'm amazed that she was able to do that and that she knew what to say and stayed so calm and didn't panic.”
Mya was awarded a certificate for her bravery from Hampshire's Police's Contact Management Team and stood up in front of her class to tell them about her heroics.
Ms Land added: ”I just want to say a big thank you to the man who answered the phone because he kept her calm and kept her on the phone, sometimes with four-year-olds they can get easily distracted so he did a really good job. I'm so grateful for all the help from the police and paramedics."
Dawes, 45, said: "For a four-year-old she did so well. I was just doing my job, it was her who was so impressive for such a young girl.
“I have been a controller for 13 years. It can be a rewarding career.
"It is tough work but when calls come in like this one and we get a positive outcome, it makes it all worthwhile."
