Zoom CEO on the 'metaverse'

Yahoo Finance's Andy Serwer spoke with Zoom CEO Eric Yuan about capitalizing on the "metaverse," the concept of a shared reality online

Video transcript

ANDY SERWER: I want to shift gears a little bit and ask you about the metaverse, which is a very hot topic right now, and I'm wondering if you've thought about incorporating the metaverse-- maybe not right now, but down the road-- into Zoom somehow.

ERIC YUAN: Absolutely. We always think about how to further innovate. Metaverse is a great and a new topic. Actually, we already started a while back, right? How to support a level of AR and VR and how to support a metaverse world. I think from of server side, I think of a lot of new ideas, new innovations.

Unfortunately, I think it will take several years to make sure they know a metaverse is supported, like videoconferencing will become mainstream. I do not think that we are fully ready yet.

ANDY SERWER: Eric, I can see that Zoom logo behind you, and, of course, your trademark, that brand name, has become a verb. It's so powerful and it's so valuable, especially to have created something like that in such a short time. I know the company, again, is 10 years old but really people have just become aware of it over the past 18 months really. And I'm curious, how do you intend to capitalize on that?

ERIC YUAN: I think, first of all, Andy, you know, we are so fortunate. We pick up a good name. Zoom, right? And it's a verb now. I think, first of all, I think, you know, you at a market opportunity, huge opportunities, right? Video communication is going to change the way for us to work, to live, to learn, and to play. We're just starting. You just talked about the metaverse. I think AR, VR, and AI, you know, we truly believe video communication like Zoom can deliver a better experience than face-to-face meeting in the future. We are not there yet, but we are going to get us there in the next five to 10 years.