Gordi is a Syrian Kurd who lives in Austria and he is desperate to get his parents to safety.
They are trapped in the forest between the Belarusian and Polish borders with little food or water.
His parents are among thousands of migrants from the Middle East and Africa seeking to enter Poland, a country in the European Union, from Belarus.
But the new Polish razor wire erected under a state of emergency has left many stuck in the forest.
Some are suffering from serious illnesses, including high-blood pressure and diabetes and in need of immediate medical attention, according to Gordi.
"First of all, I'm not helping just any old person, I'm helping my parents. I think in the laws of all countries, of all religions, it is not forbidden for a person to help their parents. Second of all, the people there, aside from my parents, they're also human beings. They need help - I'm not saying to allow them entry into Poland, but at the very least get them help. No one even wants help from the Polish government, just allow a way for international organizations, the Red Cross, they would enter to help."
Gordi said his parents reached the rural frontier overland from Minsk after a flight from Syria when his mother suffered a leg injury.
He learned that she was taken to a nearby Polish hospital but was signed out without proper treatment and pushed back with his father across the border in Belarus.
In videos Gordi showed Reuters, migrants appeared to be living in forested area as winter set in, one even showed visuals of what he said to be two dead bodies.
Reuters could not independently verify the footage or information.
Gordi said he tried to approach the border but was turned back several times by police.
Activists like Magdalena Luczak, from NGO Grupa Granica, have advised him not to enter the restricted state of emergency zone, where he could face arrest or fines.
The Polish region's police spokesperson told Reuters that 170 individuals have been charged for helping cross the border illegally.
The EU says the migrant flow has been orchestrated by Belarus in retaliation for sanctions imposed on Minsk over human rights abuses.
But humanitarian groups accuse Poland's ruling nationalists of violating the international right to asylum by pushing migrants back into Belarus instead of accepting their applications for protection.
Poland says its actions are legal.