Southwest CEO on inclusivity: as times change we need to make sure that we change along with it
In a new interview with Yahoo Finance's Adam Shapiro, Southwest Airlines CEO Gary Kelly discusses how the airline has changed.
Video transcript
ADAM SHAPIRO: Want to talk about the Southwest brand and that relationship with the customers. One last thing looking back, because it is part of going forward, how did Southwest go from an airline with an ad in, I think, it's the early '70s, "hostesses in hot pants," to being named this year of best employer for women by Forbes?
GARY KELLY: You know, I just think you have to continue to grow. You have to continue to evolve and then continue to strive to live up to your values. And if we want to be an inclusive environment-- you know, in those days that you're describing, Adam, all of our flight attendants were women and so obviously that changed and changed very quickly.
But, you know, it was, in the times, it was fun. There was definitely a play on the love word that was used over and over and over. Drinks were love potions on board the airplane. It was great fun and it established a certain light, good-humored personality and we just need to make sure that as times change and as sensitivities change that we change along with it.
