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Social assistance 2024 — Four programs for families with children now accessible remotely

Diia
Diia

Four social assistance programs for families with children are accessible through the Diia app now, the Social Policy Ministry said on Jan. 25.

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The Social Policy Ministry actively worked to improve the support system for families with children in 2023, with a specific focus on digitalizing social assistance payments. An important step in this direction was making four types of social assistance available through the Diia app.

The four assistance programs on the Diia portal are not considered additional payments, the Ministry said.

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The service targets those applying for assistance for the first time or planning to reapply due to the expiration of the appointment period.

Previously, individuals had to collect an extensive set of documents and visit social protection agencies to receive these services. Now, such assistance can be obtained remotely, without leaving home.

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The available types of assistance include:

·         Adoption assistance – for parents who have adopted orphans or children deprived of parental care

·         Assistance to a caretaker of a sick child, not granted a disability – for parents, adoptive parents, foster parents, guardians, custodians caring for a child

·         Assistance to people with disabilities from childhood and children with disabilities, granted for the entire disability period

·         Assistance for a child of a single mother or father — for single adoptive parents or unmarried single mothers or fathers

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To use this opportunity, citizens need to:

1.       Log in to the Diia app

2.       Go to the “Services” menu, select the option “Assistance Application”

3.       Fill in the necessary information, generate an application and declaration

4.       Sign with an electronic signature or Diia.Signature.

The deadline for the appointment of assistance is ten days from the date of application, and notification of the application result will be sent to the user’s personal account on the Diia app or to the provided email address.

Digitalizing the social sphere helps prevent unnecessary errors in service processing, ensures transparency in information processing, and encourages social protection departments to adhere to uniform standards for processing applications.

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Read the original article on The New Voice of Ukraine