Social distancing apps and facial recognition are the new normal at India’s IT firms

Social distancing apps and facial recognition are the new normal at India’s IT firms

The $130 billion outsourcing industry was one of the least prepared to shift to a work-from-home model when the Indian government announced a nationwide lockdown in March. Quartz spoke to several IT players and industry experts to understand what is already happening and what more needs to be done to adjust with the “new normal.” Most IT firms are starting with limited employees in offices to ensure physical distancing.