Lyft revealed that it has received more than 4,000 reports of sexual assault on its ride-hailing platform between 2017 and 2019.
The much-delayed company report, released late Thursday as a follow-up to a promise made in 2019, showed sexual assaults rose during the period but actually dropped as a percentage of overall rides - given the increase in ridership.
While the company said 99 percent of its trips are completed without any safety incident, a company executive in a blog post, said that even one incident is too many because "behind every report is a real person and real experience."
Lyft says it has invested in safety features, consulted sexual assault experts, and used extensive background checks for drivers.
Uber released sexual assault figures for 2017 and 2018 in the first-ever industry report back in 2019.
When compared, the two ride-hailing apps have the same statistically-rare incident rate.