Footage filmed today shows the chaotic scene for Spirit Airline passengers in Fort Lauderdale, Florida on Sunday (January 2). The line went out the door and from Terminal 4 into Terminal 3 and back around. Several travelers missed flights. The person who captured this video claimed that agents were rude and caught up in talking about travelers and each other. "It’s a complete cluster. Understaffed. Underprepared. My son is flying Unaccompanied back to his dad - the only flight to his destination - no one will assist," she said.
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