Currys PC World owner to cut 800 jobs
Retailer Dixons Carphone plans to slash around 800 jobs as it changes the way its stores are managed to focus on customer service.
The company, which owns Currys PC World, said it had started to consult with some of its staff as it removes some roles from its stores.
Dixons said it would “create a flatter management structure” by taking away “business adviser roles in stores without a business hub”. It said the changes will make it easier for customers to shop in its stores.
The company said it will remove the retail manager, assistant manager and team leader roles, creating new positions of sales manager, customer experience manager and "operatioanl excellencve manager".
The company said: "There will be clearer accountability for store leaders who will work as an integrated team across the stores' electicals and movile officerings. By creating new roles focused on customer experience and operational excellence, Dixons Carphone will also make it easier for customers to shop across all customer channels."
