SINGAPORE — A day after three employees at SingPost Centre were tested positive for COVID-19, the postal service company has debunked an audio clip warning the public to set aside mail for at least a day before handling them.
In a media statement on Saturday (28 March), SingPost spokesperson Robin Goh said that in the audio clip, which is circulating globally from Malaysia, a doctor claimed of seeing a report on a postal worker who tested positive for COVID-19 spitting on letters.
“This is absolutely untrue in Singapore,” he said in the statement. “(This clip) has the potential to instil panic and mistrust against national postal services, who play a vital role in a country’s essential mail delivery service.”
According to Goh, the clip has been debunked as fake by Malaysia’s Ministry of Health and Prime Minister’s Office, as well as the said doctor himself, who had stated formally that he did not record the clip.
Strict processes that workers adhere to
SingPost said in the media statement that it has strict processes that all postal workers adhere to, to ensure their well-being and that of the community, especially during the current COVID-19 global pandemic.
These range from a strict temperature and health declaration regime, segregation by teams, to social distancing and round-the-clock equipment wipe-downs. All mail processing staff members must wear gloves, earphones and masks during their shifts.
Teams are also monitored via closed-circuit television cameras across SingPost’s operation floors, to ensure their safety and compliance with measures.
“Along with all global postal organisations, we emphasise there is no evidence for mail and postal items presenting a risk to the public at this time,” SingPost said in the statement.
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