KUALA LUMPUR, March 19 (Bernama) -- Affin Bank Bhd and Affin Islamic Bank Bhd will be offering comprehensive financial relief assistance for their customers affected by the COVID-19 outbreak.
This is to alleviate their financial burden of going through market uncertainties and financial hardship, it said in a statement today.
“We are committed to continuing our support for our valued customers as the preferred banking partner by relieving them from further distress during these trying times,” said Affin Bank Bhd's group chief executive officer Kamarul Ariffin Mohd Jamil.
For its retail customers, the bank will provide a moratorium of up to six months, restructuring and rescheduling of financing facilities for customers who subscribe to mortgage; hire purchase; credit cards; education financing; Amanah Saham Nasional Bhd financing and personal financing.
For corporate banking customers, the bank will provide temporary relief to affected eligible customers as stipulated in Bank Negara Malaysia’s Credit Risk Guideline and the request will be subjected to internal approvals and credit due diligence.
The relief may involve rescheduling and restructuring exercise such as granting of a moratorium on the loan/ financing and repayments up to six months, subject to terms and conditions.
Further information can be obtained from www.affinbank.com.my or www.affinislamic.com.my.
The bank is also encouraging customers to perform their banking transactions via the bank’s online banking platform, www.affinonline.com for ease of transaction.
All branches will remain open as per normal business hours.
For the safety and health of customers and employees, the bank will undertake precautionary measures like temperature screening for all customers.